“Heart of the House.” This is an expression that we in the hospitality industry use every day. Not unlike its bodily equivalent, The Heart of the House can often not be seen, but it is a vital part of making the property run. Our Housekeeping department is one of the main chambers of our “heart.” Without it, there is no chance that we would be able to create a home away from home for our guests.
The people of the housekeeping department are an essential part of Campus on Lake Austin and we are beyond privileged to have Elise Isaacson as the keeper of that heartbeat.
What is your name and title? Elise Isaacson, Director of Housekeeping
Where were you born? Irving, Texas
Please briefly detail your professional experience. I have 10 years of hospitality experience with time spent working for Four Seasons as well as Omni Hotels, and have been fortunate to work in multiple areas of hotel operations including front desk, guest services, food and beverage, housekeeping as well as human resources. I have 6 years of experience managing housekeeping and I have to say it is the most fun department of a hotel, and part of the true “heart of the house!”
Where is your favorite travel destination and memory? New York City is my favorite place to visit, but my favorite travel memory was my husband and I’s honeymoon trip to Maui, Hawaii. The memories of the perfect ocean water and the beautifully intense Road to Hana will never leave me.
Where have you not yet been able to visit, but have always wanted to? Vancouver, Canada – for the scenery and diversity!
What is your favorite thing about Austin? I have loved Austin since going to school here at the University of Texas because it feels like the most unique place in this state. It often feels like there are endless opportunities for a good time here between new restaurants opening weekly and plenty of outdoor beauty. Austin is constantly changing and growing and although it has caused a bit of a traffic problem, it is so fun to be a part of this experience!
What does having a position at Campus on Lake Austin mean to you? Of all the opportunities I have been given in my career, this one is most meaningful to me. I attended Texas public schools throughout my primary education and without the strength and inspiration from the teachers I had, I wouldn’t be half the person I am. I believe teachers have the power to ignite change and motivate our children and I feel fortunate to have the opportunity to serve them in this way.